Core Competencies:

• Ethics. Works with integrity; Upholds organizational values.

• Dependability. Follows instructions, responds to management direction; results oriented and committed to achieving objectives and tasks as required.

• Teamwork and Collaboration. Exhibits objectivity and openness to others views; Gives and welcomes feedback; Contributes to building a positive culture. Communicates effectively.

• Professionalism. approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration; Accountable of all actions and decisions.

• Organizational Support. Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization’s goals and values.

• Quality Management. Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.

• Decision Making. Analyzes each situation, looking for opportunities to make any situation more beneficial for the company. Participates effectively in communication to achieve optimum results.

Tasks required:

• Develop and assign unique SKUs for Nabis products.
• Ensure SKU accuracy and consistency across platforms.
• Generate SKUs for Eaze products, adhering to platform-specific guidelines.
• Confirm proper categorization and seamless integration.
• Ensure quick processing and updates within 24 hours for designated tasks or submissions.
• Maintain quality and timeliness under tight deadlines.
• Submit orders accurately to respective systems or platforms.
• Track and confirm receipt and processing.
• Manage batch creation for Nabis products, including assigning SKUs and aligning batches with product details.
• Complete and submit product details to Eaze platform.
• Ensure product visibility and compliance with Eaze’s guidelines.
• Accurately calculate and process remittance payments.
• Record payment details and address discrepancies promptly.
• Prepare and process invoices for Possible and Winterstone every two weeks.
• Confirm accuracy and timely submission of invoices.
• Compile, analyze, and deliver a comprehensive monthly sales report.
• Highlight trends, key metrics, and actionable insights.
• Revise and update menus with new products, promotions, and pricing.
• Perform routine checks to ensure accuracy and relevance.
• Design and print Certificates of Analysis (COA) stickers for product packaging.
• Create visually appealing flavor and display stickers for product branding.
• Regularly coordinate with Nabis on tasks such as:
• • Bundling orders for efficiency.
  • Rescheduling delivery days.
  • Managing credit memos.
• Conduct weekly calls to review ongoing tasks, address challenges, and align on priorities.
• Coordinate with other team members and departments to ensure seamless communication and task completion. 
• Other ad hoc tasks that would be assigned  
• Manage Amazon replenishment inventory, including creating new shipments and optimizing stock levels.
• Maintain and update Amazon seller central accounts
• Manage product listings and FBA inventories.
• Set up digital ads (On/Off Amazon Ads), CPC, SP, SB, SD and assess the performance.
• Utilize the Amazon Seller Central tools and processes effectively to drive performance and success.
• Regularly analyze performance metrics to measure success and identify areas for improvement.
• Identify and resolve sales performance issues and accounting/finance issuesUtilize tools to monitor category trends and item performance, recommending 
• improvements.
• Coordinate content and website assets and work alongside digital marketing, creative and product development team to optimize sales performance in support of marketing campaigns, product offerings, and promotions as needed
• Other ad hoc tasks that would be assigned

Requirements:

• Proven work experience as a General Virtual Assistant or a relevant role
• Familiarity with current technologies, like desktop sharing, cloud services and VoIP (GSuite, Zoom, Slack, Asana, Notion, etc.)
• Strong proficiency in office software and communication tools
• Knowledge of online calendars and scheduling (ex. Calendly, Google Calendar)
• Excellent verbal and written English communication skills
• Discretion and the ability to handle confidential information
• Excellent phone, email and instant messaging communication skills
• Highly organized and detail-oriented; able to efficiently prioritize multiple tasks
• Adaptability and a proactive mindset
• Ability to work independently and in a team-oriented environment
• Self-disciplined and organized; able to consistently perform with limited supervision