Payment Expert

Core Competencies:

Dependability. Follows instructions, responds to management direction; results oriented and committed to achieving objectives and tasks as required.

Teamwork and Collaboration. Exhibits objectivity and openness to others views; Gives and welcomes feedback; Contributes to building a positive culture. Communicates effectively.

Professionalism. approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration; Accountable of all actions and decisions.

Organizational Support. Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization’s goals and values.

Quality Management. Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.

Decision Making. Analyzes each situation, looking for opportunities to make any situation more beneficial for the company. Participates effectively in communication to achieve optimum results.

Tasks required:

Process and monitor online payments, ensuring smooth and secure transactions.
Support the integration and maintenance of payment gateways (e.g., local bank transfers, Revolut, PayPal, Stripe, Square).
Assist in resolving payment issues, chargebacks, and disputes.
Monitor transactions for fraud, errors, and compliance risks.
Ensure adherence to financial regulations and security standards (PCI DSS, GDPR).
Analyze payment data and suggest process improvements.
Collaborate with finance and customer support teams on payment-related matters.
Stay updated on industry trends and emerging payment technologies.
Other ad hoc tasks that would be assigned would be related to payment processing and customer account management

Requirements:

3+ years of experience in payments, banking, or fintech.
Familiarity with payment gateways, online transactions, and fraud detection.
Understanding of financial regulations and security compliance.
Experience with chargeback management and payment reconciliation is a plus.
Ability to work independently and collaborate with cross-functional teams.
Must have working experience with banks and payments
Knowledge of basic accounting is a must
An understanding of accounting best practices is necessary
Strong problem-solving and analytical skills.
Experience with word-processing software and spreadsheets (e.g., MS Office, Google Suite) and with financial database
Self-starter with the ability to work proactively and independently
Clear and concise communicator with effective English verbal and written communication skills
Highly adaptable to changing circumstances and priorities
Inquisitive mindset, eager to learn and explore new payment technologies and systems
Team-oriented approach with the ability to collaborate across departments.