Core Competencies:
- Ethics. Works with integrity; Upholds organizational values.
- Dependability. Follows instructions, responds to management direction; results oriented and committed to achieving objectives and tasks as required.
- Teamwork and Collaboration. Exhibits objectivity and openness to others views; Gives and welcomes feedback; Contributes to building a positive culture. Communicates effectively.
- Professionalism. approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration; Accountable of all actions and decisions.
- Organizational Support. Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization’s goals and values.
- Quality Management. Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
- Decision Making. Analyzes each situation, looking for opportunities to make any situation more beneficial for the company. Participates effectively in communication to achieve optimum results.
Tasks required:
- Administrative Support
- Manage email and calendar scheduling for management and investors.
- Organize files, contracts, and client documentation.
- Handle data entry for property listings, lead information, and client records in CRM systems.
- Client and Lead Communication
- Respond to client inquiries via email or chat.
- Schedule and confirm appointments for showings, inspections, or meetings.
- Follow up with leads and clients to nurture relationships.
- Property Listing Management
- Create and update property listings on MLS and other platforms.
- Write and edit property descriptions, ensuring accurate and appealing information.
- Upload and manage property photos and virtual tours.
- Market Research and Comparative Analysis
- Conduct research on property values and neighborhood comparisons.
- Prepare Comparative Market Analysis (CMA) reports to support pricing and acquisition decisions.
- Stay updated on local real estate market trends and recent sales.
- Social Media Management
- Plan and create social media content for platforms like Instagram, Facebook, and LinkedIn.
- Engage with followers, respond to comments, and share relevant content.
- Monitor analytics to track engagement and adjust social media strategies.
- Email Marketing and Campaigns
- Design and send email newsletters, property updates, and promotions to client lists.
- Monitor open and click-through rates and adjust content based on performance.
- Develop drip email campaigns to nurture leads over time.
- Transaction Coordination
- Coordinate timelines and tasks for transactions, ensuring that deadlines are met.
- Communicate with all parties involved (agents, buyers, sellers, and attorneys) to keep the transaction on track.
- Track and manage paperwork to ensure compliance with regulatory requirements.
- Website and Content Management
- Update property listings, blogs, and client testimonials on the company website.
- Create basic graphics and content for digital marketing using tools like Canva.
- Ensure all listings and content are SEO-optimized for visibility.
- Lead Generation
- Research and compile lists of potential clients or properties.
- Manage online ad campaigns to generate new leads (Google Ads, Facebook Ads).
- Qualify and categorize leads for future follow-up and tracking.
- Schedule and set up virtual showings, inspections and open houses.
- Coordinate logistics for in-person showings if needed, including vendor and contractor contacts.
Requirements:
- Previous experience in real estate investment companies is required.
- Must have a bachelor’s degree in finance, management or equivalent.
- Familiarity with tools like MLS, CRM platforms, Zillow, Redfin, and property management software.
- Basic knowledge of digital marketing, email campaigns, and property listing websites.
- Strong attention to detail for managing listings, client details, contracts, and data entry.
- Comfort with virtual communication tools (Zoom, Google Meet), Microsoft Office, and Google Workspace.
- Excellent oral and written English communication skills
- Highly organized and detail-oriented; able to efficiently prioritize multiple tasks
- Must be able to handle sensitive information properly to maintain confidentiality
- Strong analytical and problem-solving skills to handle client inquiries and resolve issues efficiently.