Core Competencies:

  • Ethics. Works with integrity; Upholds organizational values.
  • Dependability. Follows instructions, responds to management direction; results-oriented and committed to achieving objectives and tasks as required.
  • Teamwork and Collaboration. Exhibits objectivity and openness to others views; Gives and welcomes feedback; Contributes to building a positive culture. Communicates effectively.
  • Professionalism. Tactfully approaches others; Reacts well under pressure; Treats others with respect and consideration; Accountable for all actions and decisions.
  • Organizational Support. Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization’s goals and values.
  • Quality Management. Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
  • Decision Making. Analyzes each situation, looking for opportunities to make any situation more beneficial for the company. Participates effectively in communication to achieve optimum results.

Tasks required:

  • Monitor 60 CCTV cameras remotely, ensuring all warehouse areas are under surveillance during the evening shift (PST / Daytime PH).
  • Identify, record, and report any anomalies or odd activities (e.g., unauthorized access, suspicious movements, or security breaches) in real time.
  • Submit hourly reports via WhatsApp and email to the team, documenting all observations, including any incidents, anomalies, or system issues.
  • Immediate escalation of any critical issues or security concerns to the appropriate team members.
  • Maintain detailed logs of all incidents and security activities, ensuring accurate records are kept for reference and follow-up.
  • Assist with ad-hoc tasks related to security monitoring, such as system checks or security protocol updates.
  • Ensure adherence to security protocols, ensuring safe and secure operations at all times.

Requirements:

  • Strong attention to detail and ability to monitor multiple video feeds simultaneously.
  • Excellent communication skills (via WhatsApp and email) for clear and concise reporting.
  • Ability to produce accurate hourly reports, ensuring all key observations and anomalies are captured.
  • Basic proficiency in using CCTV monitoring systems.
  • Calm under pressure with the ability to assess situations and respond effectively to security threats or irregularities.
  • Prior experience in security monitoring, CCTV operations, or a similar field is preferred.
  • Reliable internet connection and access to a remote workstation (laptop/PC).
  • Fluent in English with excellent written communication skills.
  • Proactive and self-motivated, with the ability to work independently during shifts.
  • Willingness to work full-time.