Core Competencies:
- Ethics. Works with integrity; Upholds organizational values.
- Dependability. Follows instructions, responds to management direction; results oriented and committed to achieving objectives and tasks as required.
- Teamwork and Collaboration. Exhibits objectivity and openness to others views; Gives and welcomes feedback; Contributes to building a positive culture. Communicates effectively.
- Professionalism. approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration; Accountable of all actions and decisions.
- Organizational Support. Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization’s goals and values.
- Quality Management. Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
- Decision Making. Analyzes each situation, looking for opportunities to make any situation more beneficial for the company. Participates effectively in communication to achieve optimum results.
Tasks required:
- Develop and implement sales strategies to attract and retain customers.
- Engage with customers via phone, email, and social media to provide support and close sales.
- Create compelling content for marketing campaigns, including social media posts, blogs, and email newsletters.
- Analyze market trends and customer needs to optimize marketing efforts.
- Manage social media accounts and interact with followers to enhance brand presence.
- Collaborate with internal teams to develop marketing materials and promotional strategies.
- Track and report on key performance metrics to measure the success of sales and marketing initiatives.
- Other tasks as assigned
Requirements:
- Bachelor’s degree in Marketing, Business, or a related field (preferred).
- Strong command of English, both written and verbal.
- Understanding of SEO, PPC, and other digital marketing techniques.
- Background in e-commerce or SaaS industries is advantageous.
- Experience in customer service, sales, or marketing roles.
- Proficient in content creation, including copywriting, graphic design, or video editing.
- Knowledge of social media management and digital marketing strategies.
- Ability to work independently and manage multiple projects simultaneously.
- Excellent problem-solving skills and attention to detail.
- Familiarity with CRM software and marketing tools is a plus.