Core Competencies:

• Ethics. Works with integrity; Upholds organizational values.

• Dependability. Follows instructions, responds to management direction; results oriented and committed to achieving objectives and tasks as required.

• Teamwork and Collaboration. Exhibits objectivity and openness to others views; Gives and welcomes feedback; Contributes to building a positive culture. Communicates effectively.

• Professionalism. approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration; Accountable of all actions and decisions.

• Organizational Support. Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization’s goals and values.

• Quality Management. Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.

• Decision Making. Analyzes each situation, looking for opportunities to make any situation more beneficial for the company. Participates effectively in communication to achieve optimum results.

Tasks required:

• Manage, organize, and respond to email correspondence.
• Serve as the primary resource and support for the owner/CEO.
• Manage and coordinate the owner/CEO’s calendar, appointments, and scheduling needs.
• Develop a strong understanding of Southern Vancouver Island to assist with location-specific tasks and planning.
• Draft, review, and edit correspondence as needed, ensuring professionalism and accuracy.
• Compile and organize data in Excel from raw sources.
• Pre-read and edit documents, including letters and emails, ensuring accuracy and professionalism.
• Assist with travel planning, including researching options, booking, and managing itineraries.
• Organize expenses cohesively in Excel for clear reporting.
• Perform general administrative tasks including data entry, preparing reports, and maintaining documentation.
• Assist in crafting clear and concise communications, including emails, announcements and reports
• Perform other duties as needed

Requirements:

• Fluent in English, with excellent verbal and written communication skills.
• Strong organizational skills with the ability to manage multiple tasks efficiently.
• Proficiency in Microsoft Excel, email platforms, and general document editing tools.
• Familiarity with current technologies, like desktop sharing, cloud services and VoIP (GSuite, Zoom, Slack, Trello, etc.)
• Reliable internet connection and ability to make WiFi calls.
• High attention to detail and accuracy.
• Previous experience in administrative support is preferred.
• Knowledge of online calendars and scheduling (e.g. Google Calendar)
• Excellent phone, email and instant messaging communication skills
• Clear and concise communicator with effective English verbal and written communication skills
• Experience with basic social media management
• Strong analytical, and problem-solving skills
• Highly organized and detail-oriented; able to efficiently prioritize multiple tasks