WHERE WE CAN HELP
Support for the work
you need to move forward.
Choose the tasks that fit your priorities. We’ll discuss deliverables, responsibilities, and a workable scope with you.
Social media strategy
Define the audience, channels, content themes, and priorities that guide what you publish.
Content creation & curation
Prepare captions and creative briefs, and develop the agreed mix of graphics and other content formats.
Channel management
Organize approved posts, schedule publication, and keep your profiles consistent across selected platforms.
Community engagement
Handle agreed comments and messages using your brand voice, response guidelines, and escalation process.
Campaign support
Plan and coordinate organic or paid campaigns within an agreed brief, approval process, and advertising budget.
Analytics & reporting
Review reach, engagement, clicks, and other relevant measures to inform the next content cycle.
THE TOOLS BEHIND THE WORK
Tools Of Our Trade
Explore tools for content planning, creative production, publishing, community management, and reporting. We agree the right setup around your existing workflow, access, and priorities.
Adobe
Design and creative production.
Asana
Content tasks, deadlines, and approvals.
Buffer
Content scheduling and publishing.
Canva
Branded graphics and social layouts.
Hootsuite
Publishing, monitoring, and reporting.
TweetDeck
Part of our social media toolkit.
Sprout Social
Publishing, audience engagement, and performance reporting.
Later
Visual content planning, scheduling, and analytics.
Metricool
Content scheduling, performance tracking, and reports.
Sendible
Social publishing, inbox management, and reporting.
WHAT IT CAN LOOK LIKE
A content rhythm your team can follow.
An example monthly workflow connects content themes, draft captions, creative review, scheduling, and a performance recap. You can see what is planned and what needs your approval.
ILLUSTRATIVE WORKFLOW / SOCIAL MEDIA MANAGEMENT
- Content themes agreed
- Captions and visuals drafted
- Client review and approval
- Posts scheduled and reviewed
Example process. Your scope and workflow are agreed with you.
A SIMPLE WAY TO GET STARTED
Start with the work.
Build the support around it.
Tell us what is building up
Share your tasks, priorities, volumes, and current way of working.
Agree the scope
Confirm deliverables, access, timing, approvals, and communication.
Work with a clear rhythm
Keep requests, reviews, and handoffs in the agreed workflow.
Review what comes next
Discuss progress, changing priorities, and any adjustments to scope.
LET’S MAKE THE FIRST CONVERSATION USEFUL
A few details.
A clearer starting point.
You do not need a finished brief. Bring the work you need help with, and we can talk through the priorities together.
- Priority social channels
- Brand voice and creative guidelines
- Offers, events, and content assets
- Approval contact and response rules
A LITTLE MORE CLARITY
Social Media Management.
Your questions, answered.
Which social media channels can you support?
We discuss the channels that matter to your audience, such as Facebook, Instagram, LinkedIn, YouTube, or TikTok, then confirm the formats and tasks in scope.
Will you create captions and graphics?
Content creation can include captions and graphics. We agree quantities, formats, source material, and review rounds before starting.
Can I approve posts before they are published?
Yes. We can structure the workflow around an approval calendar so your nominated contact can review content before publication.
Do you reply to comments and direct messages?
Community responses can be included. We agree coverage hours, reply guidance, and which inquiries need to be referred to your team.
Is advertising spend included?
Advertising budget and platform charges are agreed separately from service delivery. Paid campaign management needs an explicit scope.
Can you use our existing brand voice?
Yes. Share brand guidelines, examples, preferred language, and any sensitive topics so drafts follow your communication style.
How do you report performance?
We agree measures tied to your goals and provide a reporting rhythm. Useful measures may include engagement, reach, clicks, inquiries, and content performance.
Can you guarantee followers or sales?
We do not promise a fixed growth or sales result. Performance depends on your offer, audience, budget, platform changes, and other factors.
What does social media outsourcing to the Philippines involve?
RBS can support your social media planning, content preparation, scheduling, community responses, and reporting from the Philippines. The channels, posting volume, coverage, and approval steps are agreed with you.
How much does social media management cost?
Pricing depends on the number of channels, content formats, posting frequency, community workload, and campaign support. A clear list of deliverables helps us prepare a proposal suited to your needs.
Can you manage social media for a small business?
Yes. We can discuss a focused plan around the channels and content your business can maintain consistently. Starting with a clear audience and realistic publishing rhythm makes the scope easier to manage.
Do you create a monthly social media content calendar?
A content calendar can be included to show themes, proposed captions, asset requirements, dates, and approval status. We agree how far ahead content is prepared and who signs it off.
Can you turn my existing blog posts into social content?
Yes. Existing articles, FAQs, presentations, and product information can inform shorter posts and creative briefs. We check that the material is current and approved before using it.
Can you support product launches and seasonal campaigns?
Campaign support can cover content planning, assets, scheduling, and performance review. Provide the launch dates, offer details, audience, and any advertising budget so the tasks can be scoped.
Does social media management include filming videos?
Remote management can include planning and editing agreed formats using supplied footage. On-site filming, talent, production equipment, and advanced editing require separate confirmation.
Who owns the social media accounts and content calendar?
Your business should retain ownership of its accounts. Access, approvals, calendars, and final deliverable arrangements are agreed so your team can continue managing the work.
Can I keep posting while your team manages the calendar?
Yes, if we coordinate the publishing process. We agree how spontaneous posts, scheduled campaigns, and last-minute changes are recorded to avoid conflicting messages.
How do you handle negative comments or sensitive messages?
We use your response guidelines and route complaints, legal issues, or sensitive matters to the nominated contact. The escalation process is agreed before community management starts.
Can a Philippines-based team understand my overseas audience?
Audience understanding starts with your market, customer examples, offer, and brand voice. We use that context to develop drafts and refine them through your feedback.
What should I prepare before outsourcing social media management?
Prepare your channel links, brand guidelines, audience information, upcoming promotions, existing content, and approval contact. We can identify any gaps together during the initial discussion.
MORE WAYS TO MAKE ROOM
Connected support.
Across your business.
TELL US WHAT’S NEXT
Big plans need space.
Let’s make some.
Tell us where social media management fits into your plans. We’ll discuss the work, the priorities, and the support around it.