Core Competencies:
- Ethics. Works with integrity; Upholds organizational values.
- Dependability. Follows instructions, responds to management direction; results oriented and committed to achieving objectives and tasks as required.
- Teamwork and Collaboration. Exhibits objectivity and openness to others views; Gives and welcomes feedback; Contributes to building a positive culture. Communicates effectively.
- Professionalism. approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration; Accountable of all actions and decisions.
- Organizational Support. Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization’s goals and values.
- Quality Management. Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
- Decision Making. Analyzes each situation, looking for opportunities to make any situation more beneficial for the company. Participates effectively in communication to achieve optimum results.
Tasks required:
- Maintain and regularly update job files with accurate information and organized structure.
- Provide meaningful remarks and insights per job role and brand, ensuring clarity and consistency.
- Conduct periodic audits of documentation and internal files to ensure alignment with company standards.
- Coordinate with relevant teams to collect missing information or verify data accuracy.
- Ensure all updates and reports are well-documented and accessible to key stakeholders.
- Utilize tools and platforms (e.g., Dash application) for file tracking and process improvements.
- Assist in preparing internal reports and summaries when required.
Requirements:
- Proficiency in Microsoft Office and Google Workspace; familiarity with Dash application is a plus.
- Proven experience in administrative support, auditing, or similar roles.
- Excellent command of written and spoken English.
- Strong writing, editing, and proofreading skills.
- Highly organized with a keen eye for detail
- Ability to work independently and manage multiple tasks efficiently.
- Strong communication and collaboration skills.
- Background in HR, operations, or document control.
- Experience working with virtual tools or platforms for process documentation.