Core Competencies:

• Ethics. Works with integrity; Upholds organizational values.

• Dependability. Follows instructions, responds to management direction; results oriented and committed to achieving objectives and tasks as required.

• Teamwork and Collaboration. Exhibits objectivity and openness to others views; Gives and welcomes feedback; Contributes to building a positive culture. Communicates effectively.

• Professionalism. approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration; Accountable of all actions and decisions.

• Organizational Support. Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization’s goals and values.

• Quality Management. Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.

• Decision Making. Analyzes each situation, looking for opportunities to make any situation more beneficial for the company. Participates effectively in communication to achieve optimum results.

Tasks required:

• Make a minimum of 150 outbound calls per day to potential clients.
• Generate and schedule appointments for our sales team.
• Hold professional and engaging conversations with prospects.
• Effectively qualify leads and update CRM (Salesmate) with accurate data.
• Go the extra mile to meet and exceed daily and weekly targets.
• Collaborate with team members via Microsoft Teams.
• Follow the scripts provided and adapt the messaging to suit the conversation.
• Attend regular training sessions and team huddles.
• Other tasks as assigned

Requirements:

• Proven experience in telemarketing or outbound sales calls.
• Excellent verbal communication and interpersonal skills.
• Strong ability to engage potential clients and express ideas clearly.
• Energetic, proactive, and highly motivated to achieve goals.
• Comfortable using CRMs (Salesmate training will be provided).
• Reliable internet connection and a quiet working environment.
• Ability to work UK hours (8:30 AM – 5:00 PM).

Tools Used:

• Salesmate CRM (Training will be provided)
• Microsoft Teams