Core Competencies:

  • Ethics. Works with integrity; Upholds organizational values.
  • Dependability. Follows instructions, responds to management direction; results oriented and committed to achieving objectives and tasks as required.
  • Teamwork and Collaboration. Exhibits objectivity and openness to others views; Gives and welcomes feedback; Contributes to building a positive culture. Communicates effectively.
  • Professionalism. approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration; Accountable of all actions and decisions.
  • Organizational Support. Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization’s goals and values.
  • Quality Management. Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
  • Decision Making. Analyzes each situation, looking for opportunities to make any situation more beneficial for the company. Participates effectively in communication to achieve optimum results.

Tasks required:

  • Maintain and regularly update job files with accurate information and organized structure.
  • Provide meaningful remarks and insights per job role and brand, ensuring clarity and consistency.
  • Conduct periodic audits of documentation and internal files to ensure alignment with company standards.
  • Coordinate with relevant teams to collect missing information or verify data accuracy.
  • Ensure all updates and reports are well-documented and accessible to key stakeholders.
  • Utilize tools and platforms (e.g., Dash application) for file tracking and process improvements.
  • Assist in preparing internal reports and summaries when required.

Requirements:

  • Proficiency in Microsoft Office and Google Workspace; familiarity with Dash application is a plus.
  • Proven experience in administrative support, auditing, or similar roles.
  • Excellent command of written and spoken English.
  • Strong writing, editing, and proofreading skills.
  • Highly organized with a keen eye for detail
  • Ability to work independently and manage multiple tasks efficiently.
  • Strong communication and collaboration skills.
  • Background in HR, operations, or document control.
  • Experience working with virtual tools or platforms for process documentation.