Core Competencies:

  • Ethics. Works with integrity; Upholds organizational values.
  • Dependability. Follows instructions, responds to management direction; results oriented and committed to achieving objectives and tasks as required.
  • Teamwork and Collaboration. Exhibits objectivity and openness to others views; Gives and welcomes feedback; Contributes to building a positive culture. Communicates effectively.
  • Professionalism. approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration; Accountable of all actions and decisions.
  • Organizational Support. Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization’s goals and values.
  • Quality Management. Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
  • Decision Making. Analyzes each situation, looking for opportunities to make any situation more beneficial for the company. Participates effectively in communication to achieve optimum results.

Tasks required:

  • Manage and coordinate scheduling of meetings, appointments, and deadlines
  • Maintain accurate and organized documentation and digital files
  • Support in process documentation, including writing SOPs, workflows, and internal guides
  • Edit and format CVs, cover letters, and other preparation materials as requested
  • Assist with drafting and proofreading internal or client-facing documents using fluent English writing skills
  • Use MS365 tools (Outlook, Word, Excel, OneDrive) for daily administrative tasks
  • Utilize Asana to track and update project progress, tasks, and deadlines
  • Leverage ChatGPT or similar tools for content drafting, research, or document formatting
  • Provide administrative support for ongoing projects or team initiatives
  • Collaborate with team members to ensure smooth operations and timely delivery
  • Perform other ad hoc administrative and documentation-related tasks as assigned

Requirements:

  • Knowledge in cybersecurity is a plus
  • Proven experience in administrative support or a similar role
  • Fluent in English (reading and writing); must be able to create, edit, and format documents clearly and professionally
  • Proficiency with Microsoft 365 (Outlook, Word, Excel) for communication, documentation, and task management
  • Experience using Asana or other project management platforms
  • Comfortable using AI tools like ChatGPT to support content creation, formatting, or process efficiency
  • Highly organized, detail-oriented, and able to manage time effectively
  • Ability to work independently and meet deadlines with minimal supervision
  • Experience in process documentation, including writing SOPs and internal manuals
  • Skilled in preparing and editing professional documents, such as resumes and reports