Core Competencies:
- Ethics. Works with integrity; Upholds organizational values.
- Dependability. Follows instructions, responds to management direction; results oriented and committed to achieving objectives and tasks as required.
- Teamwork and Collaboration. Exhibits objectivity and openness to others views; Gives and welcomes feedback; Contributes to building a positive culture. Communicates effectively.
- Professionalism. approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration; Accountable of all actions and decisions.
- Organizational Support. Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization’s goals and values.
- Quality Management. Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
- Decision Making. Analyzes each situation, looking for opportunities to make any situation more beneficial for the company. Participates effectively in communication to achieve optimum results.
Tasks required:
- Manage and coordinate scheduling of meetings, appointments, and deadlines
- Maintain accurate and organized documentation and digital files
- Support in process documentation, including writing SOPs, workflows, and internal guides
- Edit and format CVs, cover letters, and other preparation materials as requested
- Assist with drafting and proofreading internal or client-facing documents using fluent English writing skills
- Use MS365 tools (Outlook, Word, Excel, OneDrive) for daily administrative tasks
- Utilize Asana to track and update project progress, tasks, and deadlines
- Leverage ChatGPT or similar tools for content drafting, research, or document formatting
- Provide administrative support for ongoing projects or team initiatives
- Collaborate with team members to ensure smooth operations and timely delivery
- Perform other ad hoc administrative and documentation-related tasks as assigned
Requirements:
- Knowledge in cybersecurity is a plus
- Proven experience in administrative support or a similar role
- Fluent in English (reading and writing); must be able to create, edit, and format documents clearly and professionally
- Proficiency with Microsoft 365 (Outlook, Word, Excel) for communication, documentation, and task management
- Experience using Asana or other project management platforms
- Comfortable using AI tools like ChatGPT to support content creation, formatting, or process efficiency
- Highly organized, detail-oriented, and able to manage time effectively
- Ability to work independently and meet deadlines with minimal supervision
- Experience in process documentation, including writing SOPs and internal manuals
- Skilled in preparing and editing professional documents, such as resumes and reports