Virtual Assistant: The Why, What, and Who

Feeling burned out from trying to expand your business by yourself? It could be the right time to employ a virtual assistant. You might be considering hiring one (or two or more), but you aren’t sure what benefit this would bring your company. 

There are a variety of reasons why entrepreneurs and professionals decide to contract virtual assistants (VAs) instead of employing traditional workers. For starters, you can choose from a broad range of tasks that you can outsource to VAs. They handle everything from administrative tasks to digital marketing to personal tasks.

Why Hire a Virtual Assistant?

Here are the Top 5 reasons why hiring virtual assistants are advantageous for your organization:

1. Reduced Costs

Many business owners and entrepreneurs employ virtual assistants to cut their costs for overhead. Small businesses or big businesses, here’s how:

A. Lower Salaries and Operating Costs

Instead of employing a full-time employee to complete a task, hiring an assistant virtual to complete the job for you is possible. They are typically charged for their services hourly or task-based, and you’ll only have to pay for their work.

Furthermore, since they work in a remote location, you don’t need to cover overheads such as their laptop, internet connection, or other office space-related costs.

B. Lower Cost of Training

It is also possible to save money on the cost of training by hiring virtual assistants.

When you take on a first-time employee, you’ll need to put a lot of time and money into training them in various aspects of their work. Since virtual assistants work only on particular tasks they have already excelled in, you don’t need to fret about training them.

2. Enhance Efficiency by Outsourcing Non-Core Work

Another benefit of employing VAs is letting businesses concentrate on their primary areas of expertise. By delegating your non-core tasks to a virtual assistant, such as sending newsletters and emails, project management, handling customer inquiries and internet-based search, scheduling meetings, or data entry. You do not have to think about managing these tasks in-house. This lets you put your money and time to focus on tasks that require to be completed by your office team.

3. You can quickly scale your business operations

VAs can also assist you in expanding your business operations quickly. They are great in dealing swiftly with unexpected scope expansions, which will enable you to gradually hire part-time or full-time employees after things settle down.

4. Provide 24/7 customer service

The majority of companies have multiple clients spread all over the world. Since VAs are located remotely, you can employ some from all over the world to meet the needs of various time zones, so you and your team can maintain a healthy time-to-work balance and be capable of attending to your clients 24 hours a day!

5. Frees Time for Strategic Thinking

VAs can take care of the tasks that are not essential to your business, and you can have more time to work on growing your company, giving you time to think strategically about your company from a longer-term perspective. This will help you set objectives to guide your business to better performance and long-term success.

What Does a Virtual Assistant Do?

Along with administration tasks, VAs can perform a variety of other tasks such as:

1. Email management

If you are afraid to open your inbox each morning, you’re not the only one. Making an effort to decide on the importance of reading your emails, then responding to them can hurt your productivity throughout the day. The best option is to assign this responsibility to a VA who will ensure that your inbox is well-organized and free of clutter. VAs can help you identify the most important messages that require your attention, and they may even respond to emails on your behalf.

2. Research

Research is essential for the growth of your business, but researching on your own can be time-consuming and, most importantly, boring. Delegate your research on your behalf to your VAs and concentrate your time on the bigger-picture tasks that will help grow your business.

3. Phone calls

Do you feel like throwing your phone away sometimes because it won’t stop ringing? Forward all calls you don’t wish to answer or do not have time to speak directly to the VA.

4. Calendar management

We’ve all heard the expression, “Either run the day or let the day run you.” Your VA can create a to-do list and calendar and will ensure that you will never miss a meeting or appointment.

5. Travel bookings

Business trip planning takes a significant amount of energy and time. You can trust your virtual assistant to plan your business trips, coordinate hotel accommodations, and even arrange for your transportation.

6. Event management

Nearly every business organizes at least one event per year, which is not an easy task. VAs can offer an immense amount of assistance for you and all others who are involved.

7. Reports

Making reports is among the most exhausting and tedious tasks you must complete. Your VA will take care of your financial statements, research reports, analytic reports, and meeting notes.

8. Social Media Management

Nowadays, every business that is serious about its business can afford to ignore the importance that social media offers. Controlling your presence on social media is an obligation you must tackle with seriousness. If you don’t have an internal social media manager, outsource the control of your accounts on social media to a seasoned virtual assistant.

What makes a good Virtual Assistant?

There are various ways to utilize virtual assistants ranging from customer service and administrative tasks to working on the design. Each virtual assistant comes with specific skills. There are a few essential skill sets that each VA must possess to get the most benefit.

Here are some attributes of a good Virtual Assistant that you should look for:

  • Very Reliable
  • Excellent Communicator
  • Proactive and Resourceful
  • Honest and Trustworthy
  • Multitasker
  • Works Well Under Pressure
  • Excellent With Follow-Up
  • Can Contribute Towards Business Growth

Very Reliable

Reliability is a must. They may be among the most skilled, have excellent attention to detail, and are knowledgeable people you’ve ever met; however, if you cannot trust them to provide you with information on how they’re progressing with your project or to respond to your messages promptly and promptly, it could hurt your company in the end.

The virtual assistant you hire will most likely works from home and remotely, so they must demonstrate the necessary accountability and independence to complete the duties assigned to them without assistance from anyone else.

Excellent Communicator

Before extending your offer to someone else, you must demonstrate effective and efficient communication skills that allow them to respond promptly to messages or phone calls. Communication issues could result in disastrous consequences, especially concerning a specific issue or issue they’re facing.

Proactive and Resourceful

The most important thing to do is to hire an assistant that does their job without putting in the time to create quality work or putting in more effort. The purpose of hiring the services of VAs is to get aid to complete assignments, come up with solutions, and address issues that clients could face.

Honest and Trustworthy

Of course, nobody wants to work with someone who isn’t trustworthy; however, when working with people in virtual roles, sincerity will be more frequent than ever. A reliable VA will be able to inform you regarding any issues which arise or delays that hinder them from finishing the work on time. Many companies employ a screen and time tracking system to monitor their VA’s progress and ensure they’re logging the correct hours.

Multitasker

If we had to list the top five areas that a virtual assistant should be able to excel in multitasking, it would be one of the areas. In the end, they’ll likely have several projects or specific tasks to complete and need to be in control, make sure things are moving ahead, and handle many clients without breaking a sweat.

Works Well Under Pressure

The situation could become a bit chaotic for you. However, you don’t want clients to be able to understand what’s happening behind the scenes. Your VA must be aware of this.

Sometimes, you have a quick turnaround time or a greater workload than usual, and your VA, with years of experience, must be able to manage the stress and avoid passing on negativity or stress to the client (even if it’s not intentional).

Excellent with Follow-Up

It’s good to discover a virtual assistant who can remain on top of their duties, even when a client isn’t. Sometimes, things slip through gaps on the end of the client, and your VA will have the experience to contact them and follow up instead of ignoring the task for a long time.

Can Contribute Towards Business Growth

A virtual assistant who’s proficient in their work will eventually help your business expand. Perhaps it’s because they have freed your time to explore new opportunities or because their exceptional work led to an upsell or client referral. VAs can boost your profit when they have the appropriate abilities.

Finding a virtual assistant to work for you can be a difficult job. You want to find a highly skilled candidate you can team with. If you keep the qualities above in mind while looking for the perfect VA, this will make the process of hiring simpler.

Find success With Ripped Box Station

Ripped Box Station provides virtual assistant services for almost every aspect of business. We can take care of many personal or work-related tasks and allow you to concentrate on completing the most crucial business-related tasks.

If you want to know more about us, you can check our website at https://rippedboxstation.com

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