Core Competencies:
- Ethics. Works with integrity; Upholds organizational values.
- Dependability. Follows instructions, responds to management direction; results oriented and committed to achieving objectives and tasks as required.
- Teamwork and Collaboration. Exhibits objectivity and openness to others views; Gives and welcomes feedback; Contributes to building a positive culture. Communicates effectively.
- Professionalism. approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration; Accountable of all actions and decisions.
- Organizational Support. Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization’s goals and values.
- Quality Management. Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
- Decision Making. Analyzes each situation, looking for opportunities to make any situation more beneficial for the company. Participates effectively in communication to achieve optimum results.
Tasks required:
- Manage emails and phone calls assigned by the client
- Schedule meetings
- Host virtual meetings and record the minutes, if necessary
- Maintain clients’ database
- Manage clients’ calendars
- Perform market research, if necessary
- Create presentations and reports, as assigned
- Help in basic project management and coordination
- Prepare, maintain and process a variety of confidential correspondence, records and reports.
- Other ad hoc tasks that would be assigned
Requirements:
- Proven work experience as a Virtual Executive Assistant for CEOs or relevant role
- Experience working in the banking/finance industry is an advantage
- Familiarity with current technologies, like desktop sharing, cloud services and VoIP (GSuite, Zoom, Slack, Asana, Notion, etc.)
- Experience with word-processing software and spreadsheets (e.g. MS Office)
- Knowledge of online calendars and scheduling (e.g. Google Calendar)
- Excellent oral and written English communication skills
- Excellent phone, email and instant messaging communication skills
- Highly organized, and able to efficiently prioritize multiple tasks
- Detail-Oriented
- Must be able to handle sensitive information properly to maintain confidentiality
- Diligent work ethic