Core Competencies:
- Ethics. Works with integrity; Upholds organizational values.
- Dependability. Follows instructions, responds to management direction; results oriented and committed to achieving objectives and tasks as required.
- Teamwork and Collaboration. Exhibits objectivity and openness to others views; Gives and welcomes feedback; Contributes to building a positive culture. Communicates effectively.
- Professionalism. approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration; Accountable of all actions and decisions.
- Organizational Support. Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization’s goals and values.
- Quality Management. Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
- Decision Making. Analyzes each situation, looking for opportunities to make any situation more beneficial for the company. Participates effectively in communication to achieve optimum results.
Job Overview:
We are seeking a versatile and proactive General Virtual Assistant (VA) to provide support across client outreach, lead generation, and administrative tasks. This role is ideal for someone who can balance professionalism with efficiency while working with clients in diverse industries such as law, healthcare, accounting, and dentistry.
Tasks required:
- Legal & Administrative Support
- Assist lawyers and paralegals with various administrative responsibilities, including:
- Typing and filing of documents
- Answering telephones and emails
- Time entry
- Document creation and production
- Maintaining calendars and scheduling
- Faxing and scanning
- Review and approve new client matter forms
- Maintain client lists, billing files, and lawyer working files
- Lead Generation & General Support
- Conduct lead generation and prospecting for potential clients in targeted industries.
- Manage client outreach through email, LinkedIn, and phone calls.
- Provide administrative support, including scheduling, data entry, and preparing business documents.
- Assist with basic WordPress content updates and website maintenance.
- Organize files and ensure workflow efficiency using Office365, Dropbox, and PDF tools.
- Perform other ad hoc tasks and special projects as assigned.
Requirements:
- At least 2–3 years of experience in legal administrative support or a related field
- Bachelor’s degree in any field (Legal Studies or related field preferred)
- Comprehensive computer skills
- Excellent client service and listening skills
- Strong analytical skills and the ability to multitask
- Ability to communicate effectively orally and in writing
- Ability to work with diverse personalities within various levels of the organization
- Exercises sound independent judgment under minimal direct supervision
- Ability to manage time efficiently, work independently, and coordinate workflow
- Proven experience as a Virtual Assistant or in a related administrative role
- Experience in paralegal support or assisting legal professionals is a PLUS
- Familiarity with Mergers & Acquisitions (M&A) is a PLUS
- Strong organizational and time-management skills with close attention to detail
- Proficiency in Office365, Dropbox, and PDF management software
- Working knowledge of WordPress for content management and site updates
- Excellent written and verbal communication skills in English
Professional demeanor with strong client-facing and interpersonal skills - Ability to work independently, manage multiple priorities, and meet deadlines